Cannot read text message content

[Sarotomasian]

Hello, the surge is detecting the calls and text messages, but when I click on the text message so I can read it, it doesn't open the text content...help please....thanks

[AlejandraFitbit]

Welcome to the Community @Sarotomasian. If you are having problems opening your texts messages, I recommend Restarting your Surge. After the restart please test it.

Let me know the outcome. 

[Sarotomasian]

Hello, I tried restarting the surge and it didn't resolve the problem 😞

[AlejandraFitbit]

I think that it is time for you to contact our Support Team @Sarotomasian. For a faster response you can contact them via phone or chat.

Let me know how it goes. 

[SunsetRunner]

Most often (actually, always) this isn't a Surge issue, but an issue with the set-up of the messaging app or the phone. To diagnose that, you need to provide more info.

[Jeff6584]

@Sarotomasian are you clicking the button to the right?  If so then you need to swipe down on the screen itself from the message title to get the content.