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Syncing issues

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‎04-02-2016 07:04

‎04-02-2016 07:04

Spoiler
 

Hello,

I am just wondiering why fitbit decided to make the location on to sync my surge or any other device. I do not like to have the location on my phone in the on position for several reasons. I really am looking to know what my location has to do with syncing my device. If there is anything I am doning wrong please let me know.

 

Thank you

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3 REPLIES 3

‎04-02-2016 08:19

‎04-02-2016 08:19

not Fitbit

Google, in the latest Androïd versions

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‎04-02-2016 08:50

‎04-02-2016 08:50

I have spent most of today trying to sync this wretched Surge ... it worked once when I turned off my iPad but not since.  I have reset the tracker, I have turned off bluetooth on my iPad, I have deleted the Fitbit App from my iPad .... still 'An unknown error has occurred!'     I bought this becasue it was said to be the best tracker for 2016 ... what the hell are the rest like?!  And Fitbit's idea of 'support is for us to ask each other?!  

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‎04-18-2016 16:57

In response to sakura56

‎04-18-2016 16:57

Hi @sakura56 it is nice to see you again in the Fitbit community. Have you attempted to perform a restart once again? If your issue was resolved, please share your troubleshooting steps with the community. Smiley Happy

Carlos M | Modérateur, Fitbit

Fatigué? Astuces pour mieux dormir!
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