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Cannot read text message content

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Hello, the surge is detecting the calls and text messages, but when I click on the text message so I can read it, it doesn't open the text content...help please....thanks
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Welcome to the Community @Sarotomasian. If you are having problems opening your texts messages, I recommend Restarting your Surge. After the restart please test it.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Hello, I tried restarting the surge and it didn't resolve the problem 😞
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I think that it is time for you to contact our Support Team @Sarotomasian. For a faster response you can contact them via phone or chat.

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Most often (actually, always) this isn't a Surge issue, but an issue with the set-up of the messaging app or the phone. To diagnose that, you need to provide more info.

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@Sarotomasian are you clicking the button to the right?  If so then you need to swipe down on the screen itself from the message title to get the content.

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