Clock sometimes stop

[EdwinP]

I tried to find the same problem, but it seems that my problem is different. 

Sometimes my clock stop/freeze. But when I push any button, it will update the time and works as usual. Yes, it looks like a minor problem. But the reason why I purchase Surge is because I also want it as a watch. 

Can you imagine when I realize I already late for half an hour?

Has anyone have a similar problem and can suggest the solution?

[SunsetRunner]

That's mysterious @EdwinP

Feel free restarting the tracker:

Restart the tracker

URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'

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Hope it helps

[MelizaPinales]

Hi,...

Did you find any solution for that?? My fitbit Surge have the same problems in the last 2 o 3 days. 

[AlejandraFitbit]

It's great to see you around @MelizaPinales. If your tracker is not displaying the time correctly, I recommend changing your timezone to a complete different one, sync your tracker, put the correct time and sync again. To change the timezone do the following from a computer:

1. Log into your fitbit.com dashboard and click the gear icon in the top right corner. 
2. Select “Settings” from the drop-down menu. 
3. Scroll down to the Time section and choose the time zone that best reflects your current location. You can also select 12-hour or 24-hour time display format here. 
4. Sync your tracker to update your time zone. 

I hope this helps, let me know the outcome.