12-04-2017 17:33
12-04-2017 17:33
I'm trying to contact Fitbit via the chat but it is busy. Are there any alternatives that work? I have the bubbling strap problem. I purchased just less than a year ago.
12-05-2017 08:36
12-05-2017 08:36
Phone Support:
Calling from US:
(877) 623-4997
Calling from Abroad (add +1, US Country Code)
+1 877 623-4997
Note: Toll-free number from within America,
Costs can apply when calling from abroad (outside America).
Monday - Friday:
From 4am-8pm PST (US)
Weekend:
From 6am-5pm PST (US)
12-06-2017 11:32
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-06-2017 11:32
@craigs6124 Hope you're doing well, and enjoying some healthy activities! ![]()
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I'm happy to know that @SunsetRunner has offered a few suggestions to help resolve your issue. If so, I invite you to mark this post as the solution. Marking posts as solutions is a great way of thanking another community member, while also highlighting their solution; so that it may be discovered more easily by other community member's facing the same questions or issues as you. You can read more about Accepted Solutions. ![]()
If this didn't resolve your inquiry, I’ll be more than glad to lend you a hand with that!
Please keep me posted! ![]()
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