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Data (kCal) loss

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‎09-25-2016 11:21

‎09-25-2016 11:21

I regularly lose kCal when the surge syncs. Basically, I'll sync to my iPhone and have a look at my figures, sometimes about half an hour after an exercise session or bike ride, but when I sync again at the end of the day, the kCal figure has gone down. Any ideas or explanations?

Thanks
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‎09-26-2016 05:53

‎09-26-2016 05:53

It's nice to see you around the Community @Taffbean, how you doing? I'm not quite sure about what you're experience, so let me elaborate some probing questions...

 

Are you talking about your calories in vs out?

Did you set a food plan recently?

Are you manually logging activities that may be overridden your calories? 

Is your Fitbit app up-to-date?

Since when did you start noticing this discrepancy with your calories?

Would you mind to send me screen shots showing where you're looking at?

 

 

I'll be around!

Maria | Community Moderator, Fitbit


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