help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Day light savings

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-02-2016 23:57

‎10-02-2016 23:57

My surge auto updated the time with daylight savings and I am unable to change it back to normal time how do I fix this?
Best Answer
0 Votes
4 REPLIES 4

‎10-03-2016 08:55

‎10-03-2016 08:55

There is no setting for that. Your tracker is getting the info from whatever device you are syncing with.

Best Answer
0 Votes

‎10-03-2016 11:20

‎10-03-2016 11:20

Gibbo I have the same issue. I sync to my phone which is on Bris time but the Surge went on Syd DST an hour ahead of phone.
Best Answer

‎10-03-2016 15:56

‎10-03-2016 15:56

I have resynced my phone several times and shut down and reset but still no luck
Best Answer

‎11-13-2016 08:11

In response to Gibbo086

‎11-13-2016 08:11

@Gibbo086 @Biilbo Welcome to our Community! This is odd, make sure that both your phone's and your Fitbit app (menu button, account, gear icon, Time zone on Android and on iPhone Account, Advanced settings, Time Zone) are set to Automatic time zone in their respective settings area. After this sync your tracker. You can also try logging out from the app and restart your phone, then log back in a sync your trackers again. Finally if this doesn't work manually change the time zone to one that is correct so your tracker will display the correct time.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes