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Distance not being displayed when I go into weekly exercise tile

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Hello, if anyone can help with my following problem it would be greatly appreciated.
I go into my Fitbit on my iPhone and go to the weekly exercise tile, this displays all the different exercise activities I have done. I go into one for a run I have done and it displays my number of steps +18726 of 27367 steps taken, calories burned and number of active minutes. All this info is great but what I really want to see is how many miles I have done for my run. I.e. My steps for the run is 18726 I'd like to see what distance this is.

For the main steps tile, my total distance for the day is recorded, 15.74. I like too see somehow what the distance of the run is, I'm guessing it's around 11.5 miles. Any help would be greatly appreciated.
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Hi there @Ekimbilly, I see what you mean about the battery drain.

 

With the GPS feature the battery last around 5 hours, but if you prefer to use MobilRun to save battery on your Surge, you can find this option by going to the Exercise tile or the Quick Action button.

 

GPS.jpg

 

1. Once you tap on either of these two options, you will have access to your exercise section.

2. On the top you should see a Stopwatch icon on the right upper corner. Tap there and you should see now two options in the top. Log Previous or Tracking.

3. Press Tracking and a map will be display on your screen with your location. (make sure your GPS is turn on).

4. Here you can choose which type of exercise you want to track, you will have the option of Walk, Run or Hike and press Play to start recording your exercise.

 

GPS2.jpg

 

(My screenshots are from the Android App, but the way to access here is similar to the iOS App in case  you have this device)

 

Hope this helps, Catch ya later.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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Hi there @Ekimbilly, welcome aboard to our Community. Note that distance is not available for all the exercises. Distance is available when you are using either the GPS feature of the Surge tracker or with MobileRun which combined your tracker's data along the GPS of your phone.

 

For the daily distance this is measure by multiplying your walking steps and walking stride length. Similarly, your running steps are multiplied by your running stride length. This will not necessarily match a pre-measured distance or what a GPS will display.

 

So in order to have distance you need to use the GPS of the Surge or the MobileRun on your app. There are several Runs and Exercises on your Surge tracker that allow you to track GPS. Other Run and Exercise options do not use GPS. For example, the Treadmill Run and Weights will not use GPS.

 

Hope this information helps. Let me know if you have additional questions.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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Great thanks Roberto, I'm a bit wary of using the GPS as I am training for a 100k event and think it will drain the battery. Where is MobileRun I can't find this within the Fitbit app.
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Hi there @Ekimbilly, I see what you mean about the battery drain.

 

With the GPS feature the battery last around 5 hours, but if you prefer to use MobilRun to save battery on your Surge, you can find this option by going to the Exercise tile or the Quick Action button.

 

GPS.jpg

 

1. Once you tap on either of these two options, you will have access to your exercise section.

2. On the top you should see a Stopwatch icon on the right upper corner. Tap there and you should see now two options in the top. Log Previous or Tracking.

3. Press Tracking and a map will be display on your screen with your location. (make sure your GPS is turn on).

4. Here you can choose which type of exercise you want to track, you will have the option of Walk, Run or Hike and press Play to start recording your exercise.

 

GPS2.jpg

 

(My screenshots are from the Android App, but the way to access here is similar to the iOS App in case  you have this device)

 

Hope this helps, Catch ya later.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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Total star, thank you very much, I never knew about MobileRun, I'll use this in the future. I still think activity should record distance for individual exercise items, it's recording the steps so should be able to calculate the distance especially for running and walking. A future enhancement maybe 😀
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Hey there @Ekimbilly! It's nice to know that this worked for you! Smiley Very Happy

 

I'm sure this information will help you to calculate the distance of your workouts in the future. If you have time please check our Discussions board where you will find other members sharing their experiences and tips for an active lifestyle.

 

See you around! Smiley Wink

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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