12-30-2016 20:57
12-30-2016 20:57
My exercise summary display just suddenly disappeared from my tracker (Surge) screen, apparently because I accidentally pressed a button while wiping the wrist band. Is there a way to retrieve it afterwards?
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Best Answer12-31-2016 01:31
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12-31-2016 01:31
Hi, @leighca, once you have dismissed the exercise summary on your tracker, it is not possible to retrieve it on the tracker itself. However, the full details of your exercise will be available on your app once you have synced.
Sense, Charge 5, Inspire 2; iOS and Android
12-31-2016 01:31
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-31-2016 01:31
Hi, @leighca, once you have dismissed the exercise summary on your tracker, it is not possible to retrieve it on the tracker itself. However, the full details of your exercise will be available on your app once you have synced.
Sense, Charge 5, Inspire 2; iOS and Android
12-31-2016 13:38
12-31-2016 13:38
01-05-2017 07:00
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01-05-2017 07:00
@Julia_G very nice explanation! @leighca just like @Julia_G your exercise details will be available on your app or dashboard once you have synced. Check out your Activities Log and click on the "Details" option. Just like this:
Once you click the acitvity's details, you'll get this other screen:
Catch you later!
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Best Answer