07-17-2018
01:34
- last edited on
07-18-2018
05:33
by
YojanaFitbit
07-17-2018
01:34
- last edited on
07-18-2018
05:33
by
YojanaFitbit
Hi to everyone.
after 5,5 months I have 2 major problems on watchband which noone can do.
1. I have a big bubble on top of the band close to screen like acne. ıt is impossible to twist the band backwards means I cannot to that with user mistake.
2. I have again 2 bubbles on backvards of the band around screws of the band.
what should I do with that problem because I am in Turkey? any comment will be appreciated.
BR
MetehanK70
Moderator edit: Updated subject for clarity.
Answered! Go to the Best Answer.
07-18-2018 05:28
07-18-2018 05:28
Hi @SunsetRunner. It's great to see that you've visited the Fitbit Community, welcome!
Thanks for your feedback about your band. I've requested a case for you, our team will be contacting you via email shortly. Thanks for confirming, anything that you need let me know. Fitbit has been designed to provide motivation and help you to reach your daily goals to success. Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on what you share here.
Thank you for your understanding.
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
07-18-2018 05:28
07-18-2018 05:28
Hi @SunsetRunner. It's great to see that you've visited the Fitbit Community, welcome!
Thanks for your feedback about your band. I've requested a case for you, our team will be contacting you via email shortly. Thanks for confirming, anything that you need let me know. Fitbit has been designed to provide motivation and help you to reach your daily goals to success. Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on what you share here.
Thank you for your understanding.
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.