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FitBit Surge started acting (or not acting) strange

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‎10-07-2019 10:41

‎10-07-2019 10:41

At some point in time, within the last couple of weeks my FitBit Surge stopped tracking steps, Heart Rate, Calories, stairs - basically anything other than the time and date....  I've restarted, recharged, re-paired and everything else I can think of, short of throwing it out a window,    Any additional suggestions or options.

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‎10-11-2019 09:30

‎10-11-2019 09:30

Looks strange, indeed. I have never seen another similar issue.

You can try to shut it down and let it rest for about an hour. I guess, that will restart the internal hardware.

Hope that helps!

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‎10-11-2019 09:33

In response to Optron

‎10-11-2019 09:33

I'll try that, I don't think I let it rest that long the indicator/detector that also would always be lit and flashing, shut down when I remove it from my wrist.
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