help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Surge Broken Strap

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-31-2017 18:04

‎01-31-2017 18:04

I recently was handed down a fitbit Surge, it is nice but the problem is, that it has a broken strap. I have seen many videos of people ordering from off of a website called Alexpress. This method seems to work and since it is handed down the waranty would not be valid so this seems to be my only option. The question is, It came with a large strap but my wrist is small so If I order a small band from Alexpress will it fit the Surge?

Best Answer
2 REPLIES 2

‎01-31-2017 23:22

‎01-31-2017 23:22

you will need to ask Alexpress to get your answer.

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎02-01-2017 04:28 - edited ‎02-01-2017 09:48

‎02-01-2017 04:28 - edited ‎02-01-2017 09:48

Welcome to the Forums @IzakFit! It's great to see you here. I'm not familiar with the options that Aliexpress has, but it looks like a good idea on paper. As @WendyB said, you might need to do some research first. You can also contact Customer Support, just to see what are your options as you are a new Fitbitter now! I think that it's best to try all the possible options that you might have.

 

Have a good one! Woman Very Happy

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer
0 Votes