Fitbit app reset and lost all my data?

[Lyko]

Hello.

I was just checking my Fitbit progress on my iOS and it told me to log in. It has never done this before.

Anyhow, I logged in with the wrong email as I'm clumsy enough to do that. Anyway, after logging in to my correct email, I notice all my workouts were still there and my user I.d picture. However, all my alarms, dashboard layout, setting have all been reset.

Can anyone help with this?

Greatly appreciated.

[SunsetRunner]

Well I can't help you but my iPhone app has logged me out and will not log me back in at this time. I'd like to know if others are having this same issue.

[Lyko]

Yes. Well finally I'm logged back in. My workouts are there from the months. I had to set my alarms again and all other setting. Pretty inconvenient.

Cheers

[Lyko]

Hello.

Anyone have any updates on his? Or had similar experience?

Thank you.

[Rich_Laue]

The logging out I'm not sure about,  but your data is never stored in the phone app. Therefore when you logged into the wrong email your app was looking at the wrong account and accessing the wrong data.

[Lyko]

Yes. Thank you for helping with that. I see the data is stored elsewhere. Just had to reset my alarms and my dashboard layout.

Was strange but everything seems ok now.

Thank you.

Sent from my iPhone

[Lyko]

Yes. Thank you for helping with that. I see the data is stored elsewhere. Just had to reset my alarms and my dashboard layout.

Was strange but everything seems ok now.

Thank you.

[Lyko]

Sorry double post 😞