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Fitbit surge

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‎11-03-2018 15:52

‎11-03-2018 15:52

please could you help..my fitbit surge won't connect to my Samsung phone..put the code in and it just keeps trying to connect..so frustrating..

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‎11-03-2018 21:09

‎11-03-2018 21:09

Welcome to the forums!

 

Is your Phone on the Approved list?

https://www.fitbit.com/devices

 

If it is not you will need to set it up on the computer until it is

To download software or App
https://www.fitbit.com/start

 

To set it up
http://help.fitbit.com/articles/en_US/Help_article/1873

 

If you have trouble see this Article on Why cant I set up my Fitbit?
http://help.fitbit.com/articles/en_US/Help_article/1872/?q=not+setup&l=en_US&fs=Search&pn=1

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

 

 

Community Council Member

Wendy | CA | Moto G6 Android

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