Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Foggy screen no back light

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.
My screen fogs up during and after running or hot yoga. And my backlight won't work.
Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

Hey there! Welcome to the Forums @pmh62Smiley Very Happy

 

When you're working out it is normal to sweat and obviously your body gets warmer, but even though your Surge shouldn't be having hardware issues; since it is not normal to have fog in your screen and if the backlight is not working either, it's best to contact Customer Support, so they can give you the next step for this situation.

 

In case that you have any questions about it let me know, I'll around! 

 

 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

Hey there! Welcome to the Forums @pmh62Smiley Very Happy

 

When you're working out it is normal to sweat and obviously your body gets warmer, but even though your Surge shouldn't be having hardware issues; since it is not normal to have fog in your screen and if the backlight is not working either, it's best to contact Customer Support, so they can give you the next step for this situation.

 

In case that you have any questions about it let me know, I'll around! 

 

 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer
0 Votes