01-28-2018 04:52
01-28-2018 04:52
Noticed my heart rate monitor wasnt working yesterday - so I did some research and found I should do a restart. Tried to do this and the home button isn't working so can't do the restart!! Or track any run.. any idea's?
01-28-2018 10:44
01-28-2018 10:44
Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also see this thread about cleaning the buttons
Please see this thread from @AlejandraFitbit
https://community.fitbit.com/t5/Blaze/Buttons-do-not-work-on-blaze/m-p/2229538/highlight/true#M76078
If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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01-28-2018 13:53
01-28-2018 13:53
Thanks for the info.. think I need to contact support. Managed to get it to do a reset by changing the clock which got the heart rate monitor working again, but the home (left) button still isn't working