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Heartrate and dashboard

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‎03-14-2016 01:36

‎03-14-2016 01:36

My heartrate is not showing on my dashboard so I can't see its pattern, it's working on my surge, it's been like this for the last 18hrs, does anybody know how to correct this? The heartrate is on, it been synced, I've powered it down but still nothing
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1 BEST ANSWER

Accepted Solutions

‎03-15-2016 08:21

In response to Highland

‎03-15-2016 08:21

There has been a known bug with the latest update (of tiles disappearing) - they are working on it!

Scott | Aviano Italy

Force, One, Charge, Charge HR, Surge - iOS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
4 REPLIES 4

‎03-14-2016 10:04

‎03-14-2016 10:04

Make sure the tile isn't hidden. Not sure on Android but on iOS you click "edit" at the top of the dashboard.

Scott | Aviano Italy

Force, One, Charge, Charge HR, Surge - iOS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎03-14-2016 10:07

‎03-14-2016 10:07

Thanks, after 15hrs it started working again! Didn't do anything to it
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0 Votes

‎03-14-2016 10:08

‎03-14-2016 10:08

Oopps 18hrs, just after I posted this morning
Best Answer

‎03-15-2016 08:21

In response to Highland

‎03-15-2016 08:21

There has been a known bug with the latest update (of tiles disappearing) - they are working on it!

Scott | Aviano Italy

Force, One, Charge, Charge HR, Surge - iOS

Take a look at the Fitbit help site for further assistance and information.

Best Answer