06-07-2016
17:09
- last edited on
06-16-2016
17:48
by
LucyAP
06-07-2016
17:09
- last edited on
06-16-2016
17:48
by
LucyAP
Okay, so I got my new Surge yesterday evening and went through the basic setup and started wearing it. Today when I got home from work I was looking at my personal info on my profile and noticed that it had a height entered of 6' 1.6"...which is eerily accurate. I definitely did not enter that height as I always round up to 6' 2" when entering my height on anything.
Where did this number come from and how was it calculated?
Moderator edit: format
Best Answer06-08-2016 05:48
06-08-2016 05:48
Curious about that to, since height normally requires to be entered manually and Fitbit can't magically know.. ![]()
Best Answer06-08-2016 14:15
06-08-2016 14:15
I do have the Fitbit app on my phone linked to the Health App that comes on the Iphones, but the Health app has my height at 6' 2".
Best Answer06-08-2016 14:33
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
06-08-2016 14:33
Its Under my settings as well. I know I didnt put it there 5' 6.1"
Wendy | CA | Moto G6 Android
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Best Answer
06-08-2016
15:06
- last edited on
11-18-2025
07:41
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-08-2016
15:06
- last edited on
11-18-2025
07:41
by
MarreFitbit
@Tony671 Welcome to the Fitbit Community! Well, that is very strange! Normally you input your height when you are creating your account for the first time. I will recommend to log out from the Fitbit app (if using your mobile device) or from Fitbit Connect (if using a computer). Then log back in and change the height to the correct one and click on "save". Then refresh it and check if it was actually saved. If on your mobile device, it would be really good to reboot it.
I will keep investigating on this strange issue to check if I can find more information or similar cases like this one! @WendyB
Let me know how it goes! ![]()
Best Answer06-08-2016 15:14
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
06-08-2016 15:14
@SantiR On my App it is correct.
On the computer Dashboard it says 5' 6.1
I changed it and will see if it comes back
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
Best Answer06-08-2016 15:19
06-08-2016 15:19
That is just it though, 6' 1.6" is correct. I just didn't enter it as such.
I was just wondering how this thing knew that, or was it just some sort of fluke??
It had also auto calculated my stride at 2' 6.5" walking and 3' 2.3" running. I am now wondering if it somehow estimated/calculated my height based on my stride.
Best Answer