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How can I make sure GPS is off?

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‎07-12-2017 09:47

‎07-12-2017 09:47

I upgraded my Fitbit Flex  to Fitbit Surge and I love it.  But the battery lasts only a couple of days. I do not need GPS function, so how can I make sure GPS is completely off?  Appreciate some help.  Thanks.

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‎07-12-2017 10:01

‎07-12-2017 10:01

Unless you are in exercise mode (run, hike, ect) and see the GPS icon, then GPS is off. If GPS was on all the time your battery would only last about 8 hours. A fully charged surge (new) should get at least 5 days (specs say 7). If you are only getting 2-3 days, contact support, open a ticket and get the device replaced as it will only get worse. Emujo

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1 REPLY 1

‎07-12-2017 10:01

‎07-12-2017 10:01

Unless you are in exercise mode (run, hike, ect) and see the GPS icon, then GPS is off. If GPS was on all the time your battery would only last about 8 hours. A fully charged surge (new) should get at least 5 days (specs say 7). If you are only getting 2-3 days, contact support, open a ticket and get the device replaced as it will only get worse. Emujo

Best Answer