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How can I reset Surge back to factory settings without changing user?

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‎09-16-2017 11:46

‎09-16-2017 11:46

Had the Surge approx 2 months and set up then. Now can see it can do so much more, I want to go back to Square One.

How?

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‎09-16-2017 14:11 - edited ‎09-16-2017 14:13

‎09-16-2017 14:11 - edited ‎09-16-2017 14:13

Easy enough, go to blue tooth settings on your mobile and forget or delete your surge.

delete the fit bit app

go to gmail or yahoo and get another free address - sign into it so you can get mail

go to fitbit.com/setup and download the fitbit app and install as a "new user" using the email you just set up.

Look at you, you're a new guy!

Welcome back @JustMalcolm02 (or should I say JustMalcom03?)

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

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