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How do I sync into a previously used Fitbit?

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‎01-06-2016 09:27

‎01-06-2016 09:27

My wife has given me her Fitbit Surge but I cannot sync into the device, probably because the device was previously synced for her. How do I wipe out her data and free up the Fitbit for my use?

 

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‎01-06-2016 10:10

‎01-06-2016 10:10

Create an account on the Fitbit website and associate your tracker with it. It should be that simple with no extra steps required. Have you paired your tracker with a new account?

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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