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How to replace my Surge under warranty?

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‎03-30-2017 11:39 - last edited on ‎03-31-2017 10:53 by Moderator Alum

‎03-30-2017 11:39 - last edited on ‎03-31-2017 10:53 by Moderator Alum

I would like to request for my fitbit surge to be replaced under warranty what is the process to follow please?

 

Moderator edit: Clarified subject.

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2 REPLIES 2

‎03-30-2017 13:09

‎03-30-2017 13:09

Welcome to the forums!

 

The warranty is here

https://www.fitbit.com/legal/returns-and-warranty

There is a 45 day return policy if you bought it at Fitbit.com

 

If so Contact Support
http://help.fitbit.com/?cu=1

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎03-31-2017 10:50

In response to WendyB

‎03-31-2017 10:50

Nice to see that you're digging into the Forums @Merindz, let me give you a warm welcome to our Community! Heart

 

I'm glad to know that @WendyB's information helped you to get in touch with our Support Team! Thanks a lot for our feedback too, your voice is being heard. We're actively reviewing your responses and providing feedback to our product development team. In case that you need anything do not hesitate in posting back.

 

Please take a moment to visit our Discussions board where you will find other members sharing their experiences and tips. This is a really good way to stay motivated towards your goals. In case that you haven't do so, check it out! You might be interested in these topics: Marathon Training or What is the most interesting place that you have walked run?

 

I'll be around! Woman Happy

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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