07-25-2017 07:18
07-25-2017 07:18
Only day with the highest number of steps is indicated. No step count for the other six days
07-27-2017 10:06
07-27-2017 10:06
Hi @Ed49! Nice to see that you're digging into the Forums, let me give you a warm welcome to our Community.
I was wondering if you're talking about the "Best day" for the week information! Since as you can see in my Weekly report below, it shows the number of steps of my best day and the rest of the days it shows: a start (in case that the goal for the day is reached), a blue circle (shows the activity when not achieving the goal) and the gray circle (for 0 steps for that day).
But you also have the "Total Steps" information, and it should have all your steps for the week. Is this what you're talking about? Is it yours not showing the correct information?
Please let me know, so we can check together. I'll be around!
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07-27-2017 10:52
07-27-2017 10:52
07-28-2017 05:36 - edited 07-28-2017 05:37
07-28-2017 05:36 - edited 07-28-2017 05:37
Hi @Ed49! Thanks for getting back! This is not normal, would you mind adding some pictures or screenshots of the information you got for those weeks!
I appreciate the time you're taking to work on this, keep me posted!
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08-01-2017 10:21
08-01-2017 10:21
08-02-2017 11:36 - edited 08-02-2017 11:36
08-02-2017 11:36 - edited 08-02-2017 11:36
Hey @Ed49, thanks for replying! For some reason the pictures you attached didn't upload successfully. Can you please try it again?
I'll be waiting for your response!
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08-03-2017 09:37
08-03-2017 09:37
08-04-2017 06:59
08-04-2017 06:59
Hi @Ed49, hope you're doing great! This is very strange let me say, thanks for taking the time upload your information.
I'm not sure if the "photos" option is working fine as I didn't get your picture. So, if it's okay for you I'd like to check the steps to send images. You need to click on the "Reply" button which will take you to the following screen:
Please note that is best if you take a screenshot of your email before posting your picture. To capture the screen on you iPad press and hold the Sleep/Wake button on the top or side of your device and also press the Home button at the same time.
I'd appreciate if give it a try again!
Have a good one!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
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