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In weekly reports on iPad Air only one days steps are indicated

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Only day with the highest number of steps is indicated. No step count for the other six days

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Hi @Ed49Nice to see that you're digging into the Forums, let me give you a warm welcome to our Community. Cat Very Happy

 

I was wondering if you're talking about the "Best day" for the week information! Since as you can see in my Weekly report below, it shows the number of steps of my best day and the rest of the days it shows: a start (in case that the goal for the day is reached), a blue circle (shows the activity when not achieving the goal) and the gray circle (for 0 steps for that day).

 

Weekly report.PNG

 

 

But you also have the "Total Steps" information, and it should have all your steps for the week. Is this what you're talking about? Is it yours not showing the correct information?

 

Please let me know, so we can check together. I'll be around! Woman Wink

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You were exactly right. Last two weeks I walked approximately 50,000 steps a week. Only 9,000 approximately were indicated. I would certainly appreciate any assistance you can provide. Thank you. Ed.

Sent from my iPad
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Hi @Ed49! Thanks for getting back! This is not normal, would you mind adding some pictures or screenshots of the information you got for those weeks! Cat Frustrated

 

I appreciate the time you're taking to work on this, keep me posted! Smiley Happy

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Sent from my iPad Enclosed find picture of week summary. Beast day 10,000 plus. Total only 17,000 plus. I walked at least 50,000 steps during the week. Any help would be greatly appreciated. Ed.
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Hey @Ed49, thanks for replying! For some reason the pictures you attached didn't upload successfully. Can you please try it again? Robot Embarassed

 

I'll be waiting for your response! Woman Happy

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Here is another
Sent from my iPad Again any help would be appreciated. Ed.
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Hi @Ed49, hope you're doing great! This is very strange let me say, thanks for taking the time upload your information. Cat Happy

 

I'm not sure if the "photos" option is working fine as I didn't get your picture. Cat Embarassed So, if it's okay for you I'd like to check the steps to send images.  You need to click on the "Reply" button which will take you to the following screen:

 

  1. Tap on Inset Photos
  2. Choose where your photo is located (if it is an screenshot choose that option)
  3. Then choose the size and hit done

 

attachingphoto.png

 

Please note that is best if you take a screenshot of your email before posting your picture.  To capture the screen on you iPad press and hold the Sleep/Wake button on the top or side of your device and also press the Home button at the same time. Woman Wink

 

I'd appreciate if give it a try again! 

 

Have a good one! Smiley Happy

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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