help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inacurate distance

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-25-2016 05:43

‎02-25-2016 05:43

Ive been running the same curcuit everyday, today my surge is showing the distance less than the usual 5 rounds i take of the track and the kms are also off
Best Answer
0 Votes
1 REPLY 1

‎02-27-2016 08:47 - edited ‎02-27-2016 08:48

‎02-27-2016 08:47 - edited ‎02-27-2016 08:48

Hello, @Arjundutta94! Welcome to the Family! Robot Happy Hmmm.. This should not be happening. Have you tried to restart your Surge? 

 

This should fix this problem, let me know if it persists. 🙂

Solange | Community Moderator, Fitbit
Best Answer