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Insane floor count...

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‎06-30-2017 16:54 - edited ‎06-30-2017 16:54

‎06-30-2017 16:54 - edited ‎06-30-2017 16:54

Have had my surge now for over a year, and am generally satisfied with it..

However, recently it has started to show some wrong floor counts..

Apart from the daily step count, calories, etc., I also use it for work outs, mostly runs on the elliptical, and also for squash. When playing squash, I select "tennis" in the "exercise" section, figuring that this is the most similiar to squash.

This seemed to work ok, but recently, it has begun to log crazy floor counts.

It went from my normal daily count, which is in the 10-20 floors range, to 45, 54, 65 floors, and yesterday, the shocker, a 165 floors supposedly climbed in one day...

 

Any suggestions ?.

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2 REPLIES 2

‎07-01-2017 06:22

‎07-01-2017 06:22

I have not suggestions but I had the same problem couple time.

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‎07-01-2017 10:20

‎07-01-2017 10:20

@MTT3107 I had crazy floor counts (300+) once while driving a car.  In my case I had a second Fitbit in my luggage and apparently both were syncing and this happened.  I also crossed time zones and lost around 10k steps but picked up 300+ floors.  I found despite Fitbit claims, it really does not sync well with more than one tracker and it really struggles crossing time zones. 

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