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Left Button not working

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‎09-05-2018 00:07

‎09-05-2018 00:07

i just got a new SURGEreplacement  ..within 5 days the left button stopped working..so though the watch is syncing with my android..i can see the clock heartbeats steps etc.But i am unable to go to settings, like workout for weights run etc.Am unable to shut down. I was told to hold the left and right lower button for sometime..but as the right button is not working it does not happen.With great difficulty got this replacement and within 5 days this problem.Please advise

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‎09-05-2018 12:47

‎09-05-2018 12:47

Please see this thread from @AlejandraFitbit
https://community.fitbit.com/t5/Blaze/Buttons-do-not-work-on-blaze/m-p/2229538/highlight/true#M76078

 

If that doesn't help Contact Support.
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

Community Council Member

Wendy | CA | Moto G6 Android

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