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Left button doesn’t work

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‎09-30-2018 07:02

‎09-30-2018 07:02

Hi, I received my surge as a replacement and I’ve only just put it on to find the select buttons don’t work so I can’t access the activity or timer options. Any ideas or help please?
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2 REPLIES 2

‎09-30-2018 13:51

‎09-30-2018 13:51

Welcome to the forums!

 

Please see this thread from @AlejandraFitbit
https://community.fitbit.com/t5/Blaze/Buttons-do-not-work-on-blaze/m-p/2229538/highlight/true#M76078

 

Look around the forums and join in on some of the discussions! Lot's going on!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎10-03-2018 09:38

In response to WendyB

‎10-03-2018 09:38

A warm welcome to our new friend @Latch, thanks for the tip @WendyB. Smiley Happy

 

Sorry about what happened to your Surge. Did you tried that suggestion?  I've checked with our Support Team and apparently they already took your case under their wings. Please keep an eye in your email inbox, you'll get some information about your case.

 

Please let me know if you need anything else! Woman Happy

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Best Answer