Light stays on

[free1955]

The led on the face stays on what does this mean? Red turns green then stays on yellow?

[HeydyF]

Let me give you a warm welcome to the Community! So let me see if I understood. So the led light on the screen is like changing from red to yellow? if so, this sounds indeed odd. Please post a picture of this issue, so I can investigate what is going on and try to solve it. 

I'll be around!  

[Rich_Laue]

I haven't seen this problem mentioned in a while,  if the 2 button reset* doesn't work, or turning it off through the settings menu, you'll need to contact.fitbit.com

*hold the left and lower right button down for 15 seconds, wait for the screen to turn off, could be another 40 seconds. Press a button to turn it on.

[free1955]

Tried it and it still stays on. Green right now.

Get Outlook for iOS

[Rich_Laue]

Did you send a request to fitbit support?

Cotact.fitbit.com

[free1955]

Just did

Sent from my iPhone