02-11-2016 13:22
02-11-2016 13:22
I have a Surge and have had a problem with the pause or stop buttons being pressed while I exercise without me knowing(while lifting weights with gloves or lifting straps or while playing ball or hockey). It kinda sucks when I go to look at my stats when I am done and find the watch back in normal mode and only a portion of my workout was tracked. Is there anyway that there could be a way to lock the buttons out before starting to exercise? Maybe in a firmware upgrade at some point?
Answered! Go to the Best Answer.
03-20-2017 12:16
03-20-2017 12:16
Thanks for stopping by @Jacklynjones077! How you doing?
A way to lock your Surge while doing an activity is an excellent idea and I would like to encourage you to vote and place your comments in this request that was already suggested here: Lock buttons while in exercise mode, members of the Community can place new ideas in this board so they can be implemented in a future update, this is the best way to make your voice heard.
In the mean time I'd recommend you wear your Surge a little bit higher in your left wrist, so the button will be facing up. Trying to leave just the Surge on your wrist in a better position.
Hope this helps!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
02-11-2016 13:35
02-11-2016 13:35
02-18-2016 14:39
02-18-2016 14:39
Welcome to the Fitbit family @Mick512 and @TomRL! This is a good suggestion. You can add your vote and submit your idea in our Feature Request board. I could find an idea similar to yours that you may find interesting. Rest assured that our team is working hard to provide you the best experience.
See you around!
05-27-2016 10:50
05-27-2016 10:50
Has nay progress been made on this issue. I've had my Surge for three days now. All three days I have lost my tracking due to this.
06-13-2016 15:24
06-13-2016 15:24
Welcome @Stunracing! Currently there is not a specific timeframe on when a feature like this will be implemented. Rest assured that our developers are constantly taking a look at your ideas to provide you the best experience with your Fitbit.
06-13-2016 22:41
06-13-2016 22:41
03-18-2017 22:36
03-18-2017 22:36
Yes my surge does the same..but it vibrates when its been paused during the weight lifting .but i do get crabby cause ive got put the weights down during class to switch it back on....also i dont feel its reading my full heart rate cause i could be puffing and my heart rate is low but when im doing cardio it reads it fine ..just seems to be the wights or the workout part?
03-20-2017 12:16
03-20-2017 12:16
Thanks for stopping by @Jacklynjones077! How you doing?
A way to lock your Surge while doing an activity is an excellent idea and I would like to encourage you to vote and place your comments in this request that was already suggested here: Lock buttons while in exercise mode, members of the Community can place new ideas in this board so they can be implemented in a future update, this is the best way to make your voice heard.
In the mean time I'd recommend you wear your Surge a little bit higher in your left wrist, so the button will be facing up. Trying to leave just the Surge on your wrist in a better position.
Hope this helps!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.