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Miscouting calories

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‎09-21-2016 04:42

‎09-21-2016 04:42

Hi,
My Fitbit surge is misccating my calories. For example, on saturday, I didn't wore the bracelet and when I cheked my History on the app, it told me I spent 1800 calories on this day. The graphic of calories is a long straigt lign..
Its been à few weeks my Fitbit has this problem. I try to restart it, but if didn't change nothing. Could you tell me what to do ?
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5 REPLIES 5

‎09-21-2016 06:42

‎09-21-2016 06:42

I'm not sure there is a problem.

 

As well as tracking calories you burn through activity, your fitbit also tracks your BMR calories. These are the calories you burn just keeping your body alive (even when asleep). They are calculated from your profile settings (age, weight etc) so you needn't be wearing your fitbit to get them. What you are seeing for Saturday is the total BMR calories for the day. There's more information on this here:

 

http://help.fitbit.com/articles/en_US/Help_article/1381

 

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‎09-22-2016 05:36

In response to SteveH

‎09-22-2016 05:36

No, its really a problem, because during a normal day, I burn around 1500
calories. So, the day I dont wear the Fitbit, i cant possible burn 1800
calories.

When I check the graphic of calories, its just a plain line with no
variation during the day. Like I was doing exactly the same activity each
hour.
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‎09-22-2016 05:47

In response to FitM

‎09-22-2016 05:47

That standard rate of calories per hour is what I would expect from BMR. Are you saying that the days you don't wear it get more calories burned than the days you do? If that's the case then I am at a loss to explain it.

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‎09-22-2016 06:33

In response to SteveH

‎09-22-2016 06:33

Yes exactly.
I burn 1500 when I wear it. And 1800 when I dont wear it (not always, but
it happens a few times per month)

During a normal day, there is a variation of calories burned per hour. But
when this error happens, there is no variation of calories burned per hour,
like there was something messing with the Fitbit
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‎09-23-2016 06:47

In response to FitM

‎09-23-2016 06:47

Do you have a Food Plan set @FitM? What my friend @SteveH explains is very accurate, but this will also depends if you have a food plan and log your food. 

 

I'd recommend checking these post to clarify this a bit better:

 

 

Hopefully this helps! Woman Wink

Maria | Community Moderator, Fitbit


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