04-14-2016 01:28
04-14-2016 01:28
04-15-2016 04:34
04-15-2016 04:34
Welcome to the Fitbit Community @Andy86, hope you're doing great today! First of all, I'd recommend checking this thread to know how accurate is your Surge tracker.
Check it and let me know if you see an improvement afterwards!
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04-15-2016 09:44
04-15-2016 09:44
04-15-2016 11:11
04-15-2016 11:11
In this case, my best suggestiond would be to get in touch with Customer Support directly. They can do a deeper investigation and see where the issue is coming from.
Don't forget to mention all the steps you've taken to avoid getting the same ones.
You'll be in good hands @Andy86 !
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...