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My surge won't swipe

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‎01-15-2018 06:25

‎01-15-2018 06:25

My son bought me a Fitbit Surge for Christmas and it won't swipe.

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2 REPLIES 2

‎01-15-2018 10:52

‎01-15-2018 10:52

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help take it back to where it was bought and exchange it or Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎01-15-2018 10:59

In response to WendyB

‎01-15-2018 10:59

Thank you, it is working
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