New Weight page!

[RRob20]

Who else finds the updated (4/1/18) weights graph very inaccurate? How do I get back to the previous version as that has all the correct totals!

[YojanaFitbit]

Hey @RRob20, it's always great to have you here in the Forums! 

Thanks for bringing this to our attention! Not sure where you are checking this information. Can you please take an screenshot of the weight stats that you're getting?

We don't have any official information about the Fitbit App or Dashboard not working properly, but it is important for us to have all the details. I'd appreciate this information.

I'll be around.

[RRob20]

Hello
Please see the picture attached!
This is the new view that I have of my daily weights, as you can see it
only gives full figures. ie 70kg, 71kg etc. I need to see the actual
weights recorded, for example, 70.6kg or 71.1kg.
Otherwise, it is pointless my recording on the Fitbit sight!
Please look into this anomaly soonest!
Regards

​

--
Richard

[YojanaFitbit]

Thanks for writing back @RRob20! I couldn't see the picture you mentioned, please check the information on how to upload a picture here, to make sure you're not missing any step. 

Let me know if you need more help.

Have a good one. 

[helrj]

The new graph is terrible - the old one was good for seeing trends and specifics - this new one is basically useless - is it possible to have the old graph back?

[LowSodium · Accepted solution]

If I could vote for this 100 times, I would.  The old graph showed your weight loss from the beginning of your journey.  It was GREAT motivation.  I used to go look at it several times a week and think "look how far I've come... keep going".  Now, the longest period you can look at is one year.  Also, the green is distracting and not easy on the eyes.

On another topic, the old activity graphs were also much easier to read.  The new ones pale in comparison.

[helrj]

I wonder if Fitbit is intentionally making it useless to push people onto their premium service?  I can't see why else they would do it - it doesn't make any sense

[LowSodium]

How is there a "accepted solution" to this?  Unless they change it back, there is no solution.

[YojanaFitbit]

Thank for sharing your comments @helrj! Nice to see you around @LowSodium! 

Thanks for your feedback @gjpelkey! It's really helpful for us. Your voice is being heard. We're actively reviewing your responses and providing feedback to our product development team. At this moment there isn't any other option to see the graph or change it back, but thanks for your suggestion. 

I would like to encourage you submit it as a suggested idea, where members of the Community can comment and vote for it; so it can be implemented in a future update.

@LowSodium Thanks for you comment as I mentioned above you can submit your suggestion in our Feature Suggestions board, this is the best way to make your voice heard.

We really appreciate your comments! 

[RRob20]

I now see that you have listened to these comments. The graph now does show figures after the decimal point well done Fitbit!

Thanks YojanaFitbit, Fortunately Fitbit has now entered the figures after the decimal point so all well there. However, at this moment I no longer have a Fitbit, as the ninth replacement in less than two years has been sent back to the Netherlands for appraisals, and another tenth exchange! So here I am unable to see the time, manage my steps, floors, distance, walks, runs, general classes, sleep etc etc. This time I have had to pay for the transportation to the Netherlands, I am not a happy "teddy bear"!

[RRob20]

Hi, I now see this has been rectified, well done Fitbit!