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‎04-02-2018 03:55 - edited ‎04-02-2018 04:03

‎04-02-2018 03:55 - edited ‎04-02-2018 04:03

Hi, is anyone having problems with their surge and MFP. All was fine until yesterday. MFP is not registering my steps anymore and I also dont have the notification panel when I swipe down on my phone. Operating on a galaxy S6. I have unpaired on bluetooth, deleted surge from MFP and fitbit app. Restarted surge and re paired bluetooth and added surge back on MFP but made no difference. Help please.

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‎04-02-2018 10:27 - edited ‎04-02-2018 10:29

‎04-02-2018 10:27 - edited ‎04-02-2018 10:29

Same problem on Nokia 6 . Disconnected the tracking, connected again , syncs on the fist synchronisation and then stops again.deleted both apps from the phone (MyFitnessPal and Fitbit) reinstalled again but nothing seems to work. It just updates on the first synch.

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‎04-02-2018 12:59

In response to nikyriakou

‎04-02-2018 12:59

You could try un-linking them and then link them back up again.

 

If that doesn't work then you need to get with MFP

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Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎04-02-2018 13:01 - edited ‎04-02-2018 13:02

In response to WendyB

‎04-02-2018 13:01 - edited ‎04-02-2018 13:02

Also see this thread.

 

Apparently MFP is having some problems

 

Opps helps if I add a link 🙂

 

https://community.fitbit.com/t5/Blaze/Fitbit-not-syncing-to-MyFitnessPal/m-p/2628919#M95861

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎04-02-2018 13:51

In response to WendyB

‎04-02-2018 13:51

Thanks. Mine started synching again properly 2 hrs ago. Nothing done , no updates. It seems they solved the issue

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