Not syncing on surge

[Flower-power-gi]

Is anyone else having problem last few days with fitbit not syncing

[Finalstorm]

Mine won't sync either 😞 tried everything

[Jetsetjan]

I can't get mine to sync last two days. 11/27 and 11/28

[Fit79]

Yes, not syncing here for several days. Will not connect. What's up with this Fitbit?

[gknot]

Same here so I tried rebooting as followed and it worked (including prior days' data):

Press and hold the Home and Select buttons (left and bottom right) on your Fitbit Surge for 10 to 15 seconds, until you see the screen flash or start to dim. After your screen turns completely off, wait 10 seconds and press the Home button to turn your Surge back on.

Moderator edit: format

[Mailliw]

Yes, not syncing to windows 10 no-matter what. syncs fine with my phone.

[MariamV]

Hello everyone! @Flower-power-gi @Finalstorm @Jetsetjan @Fit79 @gknot and @Mailliw welcome to the forums guys! 

I see most of you have already tried some troubleshooting steps to fix this; however to no avail. Now, I recommend performing a restart once or twice again, just to make sure. Then If you guys are using the Fitbit app for iOS try these steps, for Android try these ones and for Windows try this troubleshooting.

If you guys are using the web dashboard then try the following. 

If you have done everything above, then it might be time to contact our Support Team for further assistance. Let them know about the troubleshooting you've performed so that our support advocates can provide a quick follow to your cases.  Good luck and keep me posted!