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Product Suggestion

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‎05-25-2017 09:32

‎05-25-2017 09:32

Had my Surge for about a year and a half and the band is falling apart.  So disappointing that Fitbit does not offer repair services and that your only option is to buy a new Surge.  Recommendation for the next rendition is to have replacement bands.  It is a shame that the item is still fully functional but the band is lacking in the quality department.

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‎05-25-2017 20:57

‎05-25-2017 20:57

Welcome to the forums!

 

I would go to the features forums and search for Repair. There were a few options to vote for. I would vote and comment on them.

https://community.fitbit.com/t5/Feature-Suggestions/idb-p/features

 

 

Look around the forums and join in on some of the discussions! Lot's going on!
Hope to see you around!

 

 

Community Council Member

Wendy | CA | Moto G6 Android

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