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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Nice to see that you're digging into the Forums @David21158, let me give you a warm welcome to our Community. 
Thanks for posting your inquiry here. Please check that both your phone and Fitbit App are up to date. Then you can follow these steps to pair your Surge again.
Hope this helps.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Nice to see that you're digging into the Forums @David21158, let me give you a warm welcome to our Community.
Thanks for posting your inquiry here. Please check that both your phone and Fitbit App are up to date. Then you can follow these steps to pair your Surge again.
Hope this helps.
Best Answer