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Red Lignt on Surge

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‎07-20-2017 10:24 - last edited on ‎07-20-2017 13:13 by Fitbit Moderator

‎07-20-2017 10:24 - last edited on ‎07-20-2017 13:13 by Fitbit Moderator

A red light is showing on my Surge that I have never seen before. I tried to shut down but all I am seeing is the Fitbit logo and no restart. Anyone know what this means or how to fix it?

 

 

Moderator edit: updated subject for clarity.

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‎08-17-2021 08:15

In response to AndreaFitbit

‎08-17-2021 08:15

I have the same problem here. Is it possible to send those instructions to my emailadress? Thanks!

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