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Screen Brightness on Surge

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‎11-03-2016 02:45

‎11-03-2016 02:45

Just received my blue Surge today and I am totally disappointed with the brightness of the display. If you look at any of the product marketing pictures you will see bright white bold letters against a deep black background. This creates a customer expectation and that is the kind of display I had expected. Fitbit are disingenuous by showing these pictures which do not reflect in any way the weak capabilities of the Surge display. Please fix this in a future update.
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‎11-04-2016 05:02

‎11-04-2016 05:02

A warm welcome to the Community @Arthur_G. I think it would be great to have an option to customize the Surge's display brightness. I recommend checking the Surge back light brightness adjustment request, vote for it and leave your comment. I hope this can be implemented soon.

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎09-03-2017 07:04

‎09-03-2017 07:04

I just got my Fitbit Surge as a upgrade replacement for my Charge 2. I had to pay an extra $100 plus dollars. It is the biggest disappointment that the display screen is so dull that I can't enjoy it. I feel that I am just throwing money away. I am very dissatisfied. Fitbit needs to come up with a solution before it begins to  look like a warranty scam.

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