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Sync Surge over PC bluetooth?

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‎03-16-2016 07:09

‎03-16-2016 07:09

Hello,

I was wondering if there is a way to sync my Surge over the integrated bluetooth connection of my laptop? I am using a desktop PC at home with the dongle, but I would like to know if there is any way to use the sync software on my laptop without this dongle. I can succesfuly connect laptop and surge over bluetooth, but the sync software returns that I should plug in the dongle. Both my desktop and laptop run windows 8.1 and the laptop has bluetooth 4.0LE.

thanks,

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Accepted Solutions

‎03-16-2016 07:15

‎03-16-2016 07:15

When having Windows 10 it's possible to download a special Fitbit App from the Microsoft Windows Store, which allows to sync using bluetooth of the computer.

 

 

 

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‎03-16-2016 07:16

‎03-16-2016 07:16

Hello @MDNS,

 

Welcome to the community!

 

The answer is yes and no.

 

Yes:  If you install the Fitbit App, you will be able to sync your tracker with just Bluetooth 4.0.

 

No:  Only the latest (Windows 10) version of the Fitbit App has this feature.  That said, Windows 10 is a free upgrade from Windows 8.1.

 

I hope this helps.

 

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

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4 REPLIES 4

‎03-16-2016 07:15

‎03-16-2016 07:15

When having Windows 10 it's possible to download a special Fitbit App from the Microsoft Windows Store, which allows to sync using bluetooth of the computer.

 

 

 

Best Answer
0 Votes

‎03-16-2016 07:16

‎03-16-2016 07:16

Hello @MDNS,

 

Welcome to the community!

 

The answer is yes and no.

 

Yes:  If you install the Fitbit App, you will be able to sync your tracker with just Bluetooth 4.0.

 

No:  Only the latest (Windows 10) version of the Fitbit App has this feature.  That said, Windows 10 is a free upgrade from Windows 8.1.

 

I hope this helps.

 

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎03-16-2016 10:03

‎03-16-2016 10:03

Ok great, thanks!! I know what to do now! Smiley Wink

Best Answer

‎09-03-2017 17:41

‎09-03-2017 17:41

good day!

just would like to ask, mine is fitbit surge.  i already installed the fitbit app on my windows 10 pc and is already connected via bluetooth, but when i go back to the menu and synchronize it, it will go back to having the qoute plug in the dongle.. what shall i do next? pls help

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