Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome to the Fitbit Community! It's great to see you around @TimS1. Thank you for bringing this issue to our attention, I appreciate those details. I'd like to let you know that our team is working hard on a fix. These types of bugs are very unpredictable, sometimes the solution is very simple and other times the solution takes more time to develop. Thanks a million for your patience! 
In this case, if you wish to contact our Support Team to report this you can do so, but as soon as we get this issue resolve you will see the information here, Rest assure that your voice is being heard and we're taking the feedback.
I'll be around! 
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hey! 
Thanks for stopping by @KiwiAza, it's always nice to see new post from you! Actually, our team is still working on this! We expect this gets resolve soon, as we haven't receive any update about it lately!
I really appreciate your understanding. 
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