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Steps and BPM not registering

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‎06-13-2016 09:45

‎06-13-2016 09:45

Fully charge, recorded yesterday and doesn't work today. Shutdown twice and still.not working surge dominant
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‎06-16-2016 04:25

‎06-16-2016 04:25

Welcome to the Community @Vanessa111. It's weird to hear that your tracker is not responding. I recommend Restarting your Surge by following @MeylinP's instructions. After this procedure your tracker should illuminate and respond.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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