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Steps not showing on the App

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‎03-01-2019 18:26 - last edited on ‎03-02-2019 07:24 by Fitbit Moderator

‎03-01-2019 18:26 - last edited on ‎03-02-2019 07:24 by Fitbit Moderator

Unable to get my steps on my iPhone . And I don’t believe the number of steps have changed in a couple of days 

 

 

Moderator edit: updated subject for clarity. 

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‎03-01-2019 21:31 - edited ‎03-01-2019 21:32

‎03-01-2019 21:31 - edited ‎03-01-2019 21:32

Welcome to the forums!

 

Did you download the fitbit app to your phone?

 

Your question really is not clear and need more info to help you

 

Let us know!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎03-02-2019 07:27

‎03-02-2019 07:27

It's nice to see new faces around @Dmk286. Welcome! I'll be glad to assist you with your steps not showing on the App inquiry.

 

Could you please confirm that you're syncing your device with the steps of help article Why won't my Fitbit device sync?

 

Thank you for your help @WendyB.

 

I'll be waiting for your response.

Andrea | Community Moderator, Fitbitp>

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