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Hello everyone, my surge HR fitbit strap just recently broke on me. The one that recently broke was my first watch due to the fact it had formed air bubbles. I called customer support and they mailed me a new fitbit a few weeks later. Few months after my new one the strap broke. I then switched to my first one and now the strap on this one broke. Does anyone know if I still qualify for a new one? Or am I out of luck?.
@Hiram_19 Customer Service can answer that question. The warranty period is from the first purchase regardless of how many replacements you've had. Good luck.
