help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Surge Band Coming Apart Again

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-29-2017 08:07

‎08-29-2017 08:07

Well here I go again.  Why is this watch band only lasting a year?  I take care of it and love the features but can not tolerate the fact that it only last a year.  It is too expensive to have to replace so often.

Best Answer
0 Votes
2 REPLIES 2

‎08-29-2017 09:47 - edited ‎08-29-2017 09:48

‎08-29-2017 09:47 - edited ‎08-29-2017 09:48

@Maxib You are not alone Maxib. However if the band is the only problem (and it's not under warranty) Amazon has aftermarket replacement bands (about $20 USD) and YouTube has "how to" videos. I would watch the video first to see if it's something you or a friend are willing to undertake. Just a thought to keep an otherwise good Tracker useful.

Fixed wing aircraft (F-4J, F-4S), Fighter Squadrons: VF-171, VF-31, VF-103.
Best Answer

‎08-29-2017 10:59

In response to VF31AE3

‎08-29-2017 10:59

Not appreciating the fact that it is known to be faulty by so many customers and they choose not to repair it for us.  Don't think there is a warranty in place for the replacement.

Best Answer