08-29-2017 11:27
08-29-2017 11:27
I got stuck in a downpour a couple of weeks ago when running with my Surge. Condensation appeared under the screen which eventually went away but has left what appears to be water marks under the display. When the background light comes on, there are multiple spots all over the display. Is there any way to fix this?
08-29-2017 16:36
08-29-2017 16:36
@Nick78 did you put the Surge into a dry bowl of rice to get the moisture out of it? Give it a try and see if that works for you.
Let us know what happens.
08-29-2017 17:30
08-29-2017 17:30
@Nick78. If moisture got in once, it will always get in. There is most likely a bad seal on the Surge. The water marks? I don't think so. Uncooked rice can remove the moisture but cannot prevent it from getting in. If the Surge is within the warranty period then contact Customer Support. Good luck.
08-29-2017 18:29
08-29-2017 18:29