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Surge Clasp

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‎05-05-2016 12:40

‎05-05-2016 12:40

about one month after purchasing my Surge, the clasp broke off during a race and I have no way to keep the thing on my wrist. I have searched everywhere to find a replacement but to no avail. I talked to customer service today and they said I could go to the website and order a new clasp from there but I am unable to find it. Anyone know of a replacement clasp available? it's unfortunate that I cant use it now!
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‎05-05-2016 13:09 - edited ‎05-05-2016 13:09

‎05-05-2016 13:09 - edited ‎05-05-2016 13:09

Did you contact them from the official contact page?

 

http://contact.fitbit.com 

 

There are no bands available to purchase for the Surge as the tracker is part of the band.

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