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Surge Completly Dead

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‎10-30-2016 05:35

‎10-30-2016 05:35

My husbands surge is only six months old (purchased May 2016) and last night the screen was flashing the Fitbit logo and not responding to anything so we put it on the charger overnight. This morning the screen is completely dark. We have tried to reset it and it will not respond. What are our options?
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‎10-30-2016 05:49

‎10-30-2016 05:49

Awesome troubleshooting!

 

Feel free to contact the fitbit support team, mention what you've already tried to speed things up.

 

http://contact.fitbit.com

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