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Surge Wristband

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‎06-26-2017 16:54 - edited ‎06-26-2017 17:01

‎06-26-2017 16:54 - edited ‎06-26-2017 17:01

sy1.jpgsy2.jpgFitbit has a great deal on the surge it automatically destroys itself after 11 months of usage. Good by fitbit Hello Garmin.

Best Answer
4 REPLIES 4

‎06-26-2017 19:57

‎06-26-2017 19:57

Product care is important. From your pictures I dont see it. I'm sorry.


https://www.fitbit.com/productcare

 

I wish you the best.

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎06-27-2017 00:38

‎06-27-2017 00:38

i have the same problem after 6Ms!

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0 Votes

‎07-06-2017 22:44

In response to pumpprincess

‎07-06-2017 22:44

I received a email notice wanting to know If I accept your answer as a solution. So I though I would write and accept your comment as a solution. My solution based on the thousand of people on this forum having the same problems is never purchase a fitbit product again. Not the money, its your lack of concern for this product, you have insulted my intelligence with your generic canned responses to a obviously defective product.

 

I am now wearing a new Vivoactive HR vowing never to look back at your product.

Best Answer

‎07-07-2017 07:33

In response to denwag

‎07-07-2017 07:33

Hi @WendyB, thanks for the piece of advice! Please receive a warm welcome to the Fitbit Family @denwag! It's great to see you participating in our Community @pumpprincess! Cat Happy

 

Thanks a million for your feedback @denwag, since this sounds a bit more serious, I've created a Support Case on your behalf. You should soon receive an email from Customer Support at the email you used to register with the Community forums.

 

@pumpprincess I've notice our team is handling your case already, please let me know if you need anything else.

 

Have a good one! Woman Happy

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0 Votes