03-15-2018 13:44
03-15-2018 13:44
My surge has gone bonkers. It is recording massive active minutes. Today 330 active minutes have been recorded. I did not go to the gym today or walk. I usually get 60 to 90 active minutes. When the active minutes are that high it says I burned way more calories than than I really burned. Any ideas what is causing this. How to fix? My surge is 2 years old. I wear it 24/7.
03-15-2018 14:19
03-15-2018 14:19
Hi, @Kmp5, usually when there is a jump in Active Minutesyou also see a lot of extra steps, and a period of higher than usual heartrate. Are you seeing any of this?
Sense, Charge 5, Inspire 2; iOS and Android
03-15-2018 14:40
03-15-2018 14:40
Steps and heart rate seems accurate. I hate the the thought of buying a new one.